This guide explains how to trigger automations related to gamification levels in community groups. It shows you how to award points or react to a change in ranking (leaderboard). It also helps you avoid errors when the user is not a member of the correct group.

1. Trigger: Ranking level changed

Objective: Launch an automatic action when a user reaches a new level in a community group ranking.

How to do it

1. Go to Automations > Workflows

2. Create or edit a workflow

3. Select the "Community Group Member Leaderboard Level Changed" trigger

   

4. Configure the filters:

   • Choose the relevant group

   • Define the levels to be taken into account (e.g., transition from level 1 to 2) (optional)

     

Examples of use:

• Send a congratulatory email when a member reaches a new level

• Unlock a bonus or reward

2. Action: Award points to a member

Objective: Automatically reward a member by awarding them gamification points when they perform a specific action.

How to do it

1. In the workflow, add an action

2. Select "Grant Community Group Leaderboard Points"

   

3. Configure:

   • The number of points to award

   • The relevant group (via a drop-down menu)

     

✅ Examples of use:

• Add points when a member comments on a post, participates in a live event, or completes a module

• Motivate members to get involved in the community to move up in the rankings

Conclusion

With these automations, you can strengthen engagement in your communities by linking concrete rewards to your members' actions. Combine the right triggers and actions to create an interactive, fun, and motivating experience.