Skip to main content
SMS & WhatsApp

Manage and update your WhatsApp Profile

Update your WhatsApp Business profile directly in CrocoClick to enhance your image and boost trust.

Written By CrocoTeam

Last updated 10 months ago

Your WhatsApp Business profile is your company's showcase: business name, description, address, website, etc.

This information reassures your contacts and encourages engagement. Good news: you can now update it directly from CrocoClick.

STEP #1: Access your profile

  1. Go to Settings > WhatsApp.

  2. In the Numbers tab, click Update Profile next to the relevant number.

STEP #2: Edit the information

  1. Click on each field (name, description, address, URL, etc.) to edit it.

  2. The preview on the right shows what your customers will see in WhatsApp.

STEP #3: Save

When everything is correct, click Save. Your profile will be updated immediately on WhatsApp.

Conclusion

Maintaining a complete and up-to-date WhatsApp Business profile builds trust, improves the customer experience, and supports your marketing efforts.

With CrocoClick, updating takes just a few seconds: open the settings, edit, preview, save... and your digital storefront will always be aligned with your brand image.

💡TIP: If your customers see your number but not your company name, it's often a business validation issue. By validating your business in Meta Business Manager, your name should appear in chats.

Was this helpful?

Still need help? Ask the team