Transferring your domain name from CrocoClick (step-by-step guide)

Transfer your CrocoClick domain to another registrar in 5 easy steps, with no site or e-mail downtime.

Written By CrocoTeam

Last updated 7 days ago

Are you switching from CrocoClick to manage your domain?

Don’t worry: the transfer follows the ICANN protocol, which is the same for GoDaddy, OVH, Namecheap, etc.

Just follow the steps below to move your domain without interrupting your website or email service.

Before you begin

Verification

Why?

Back up your DNS records

To recreate the zone at the new registrar and avoid any downtime.

Must be registered for more than 60 days

A newly created or recently transferred domain cannot be moved for 60 days (ICANN rule—aka the big boss of all domain names on the web).

Valid admin email address

You’ll need to click a confirmation email, so you’ll need an email address (obvious, but it’s good to mention)

Step 1: Contact support to have your domain unlocked

By default, your domain is "locked" to prevent anyone other than you from transferring it.

We also automatically set up "Whois Privacy" to hide your contact information. We need to disable this so the transfer can be authorized.

Finally, we also enable DNSSEC (DNS security) by default, which must also be disabled.

💡TIP: Please contact us at support@crococlick.com using the same email address as your Crococlick account so we can verify it’s really you :)

Step 2: We’ll send you the authorization code (EPP/Auth Code)

We’ll send you your EPP/Auth Code via email.

Keep it safe: this is the key that authorizes the transfer.

Step 3: Initiate the transfer with your new registrar

  1. Log in to your new registrar (GoDaddy, OVH…).

  2. Select "Transfer a domain name."

  3. Enter the domain name and paste the EPP code.

  4. Pay the transfer fee (in most cases, one year is added to the expiration date—but this is at the new registrar’s discretion).

Step 4: Confirm the validation email

  • You will receive a "FOA" (Form of Authorization) email sent by CrocoClick or our registry partner (Cloudflare).

  • Click Approve; the 5-7 day countdown begins.

👉 If you do not click, the transfer will be blocked.

Step 5: Wait for completion

  • Standard processing time: 5 to 7 business days.

  • Once complete, you’ll see the domain listed in your new dashboard.

  • Update your DNS records (or import them if the service offers this option) and then test:

    • website ↗️

    • Emails ↗️

Quick FAQ

How much does a transfer cost?

CrocoClick charges the extraordinary sum of... €0 ^^'

However, most registrars charge for an additional year (€8–15 depending on the domain extension).

Will my CrocoClick services stop working?

No, as long as you recreate the same DNS records as soon as the domain arrives :)

Can I transfer my domain if it was created a month ago?

No, there’s a minimum 60-day ICANN waiting period. And unfortunately, no registrar can bypass this rule

Will the SSL certificate be invalidated?

The Let’s Encrypt certificate will be automatically regenerated as soon as the DNS points back to CrocoClick (if you’re still hosting the site with us).

And if your site is hosted elsewhere... well, you’ll need to check with them to see if they include an SSL certificate or if they charge extra for it

Can I come back later?

Yes. Just perform an incoming transfer to CrocoClick again by following the same procedure... but in reverse

📝 Quick recap

  1. Email support → unlock + disable Privacy & DNSSEC.

  2. Get the EPP code.

  3. Request the transfer from the new registrar.

  4. Confirm the FOA email.

  5. Wait 5–7 days → reconfigure your DNS.

CrocoClick puts your domain in good hands… even when they’re no longer ours! 🐊