On CrocoClick, you’ll get a response within minutes in most cases—without having to wait for a human.

Because our support isn’t just “customer service.” It’s a complete support ecosystem.

🚑 Are you stuck right now?

Here’s what to do.

1️⃣ Click the bubble in the bottom right corner.
2️⃣ Ask CrocoBot your question.
3️⃣ Tell it “Talk to a human” if needed.

Simple. Fast. Straightforward.

🧠 LEVEL 1 — Self-service (the fastest)

If you want an immediate answer, start here.

📚 CrocoHelp — The Official Help Center

• 350 detailed articles:

  • Web & Email Domains

  • Automations

  • CRM

  • Funnels

  • Payments

  • Essential settings (language, time zone, etc.)

🔓 Accessible without logging in
🔎 Instant search
🛠 Migration guides & best practices

Ideal if: you're looking for a specific procedure.

🤖 CrocoBot — 24/7 AI Technician

Available via the chat bubble.

• Trained on all official documentation

• Immediate response

• Directs you to the right tutorials

It’s in technician mode: precise, solution-oriented.

In 90% of cases, that’s all it takes.

And if that’s not the case? Just type: “Talk to a human.” :)

🧠 LEVEL 2 — Go Deeper & Optimize

When you want to go beyond simple technical troubleshooting.

🎓 CrocoClub — Business & Technical Training

• 🎥 Technical modules on CrocoClick

• 💼 Business training (offering, acquisition, conversion)

• 🔥 Weekly Live Sessions

• 📚 Replays available

This is the “I want to understand in depth” section.

🧠 CrocoCoach (Custom GPT on ChatGPT)

CrocoCoach is different from CrocoBot.

CrocoCoach is in strategic coaching mode.

It helps you:

• Structure your positioning

• Build your sales funnel

• Automate your marketing

• Optimize your overall system

It thinks alongside you.

🗺️ CrocoLab (Feedback, Roadmap & Changelog)

Want to know:

• What’s coming soon?

• New features?

• What recent improvements have been made?

Check out:

📢 The LIVE
Changelog 🗺 The Collaborative Roadmap

This isn’t direct support. But it helps you anticipate and understand what’s coming.

👥 LEVEL 3 — Human Support

Because sometimes, talking to a human is still the best option.

💬 Chat Support (recommended)

Via the chat bubble in the bottom right corner.

At any time, you can type:

“Talk to a human”

✔ Issue specific to your account
✔ Manual action required
✔ Complex question

We’ll take it from here.

🎥 Free Technical Onboarding (1-on-1)

All new users receive a 30-minute one-on-one call.

Objective:

• Verify web domain

• Verify email domain

• Check essential settings

• Avoid configuration errors

80% of issues stem from incorrect initial configuration.

Onboarding helps prevent this from the start.

👉 Book my onboarding

🔥 Weekly Live Session (with the founder)

Every Friday at 11 a.m. in the CrocoClub:

• Live Q&A

• Demos

• Real-world examples

• Live corrections

You can:

• Submit your question in advance using the form

• Participate live

• Watch the replay

Even if you can’t attend, you’ll get your answer.

👥 CrocoClub Community

An active community:

• Technical questions

• Feedback

• Sharing tips

• Mutual support

Sometimes, a member answers your question before support does.

📱 WhatsApp

Chat remains our top priority.

But if you have trouble accessing your account (e.g., payment declined, login blocked, etc.)

The WhatsApp line is still available to make things easier for you,

🚦 Which channel should you choose?

🐊 What Makes CrocoClick Different

CrocoClick isn’t just software with support.

It is:

• A comprehensive help center

• A technical AI

• A strategic AI

• A human team

• Live support

• An active community

You can be 100% independent… Or 100% supported.

Either way, you’re never alone.

And if you’re unsure? Start with the chat bubble. We’ll take care of the rest 😇