Install and Connect a Web Domain or Subdomain on CrocoClick

Learn how to set up a domain or subdomain for your web pages on CrocoClick

Written By CrocoTeam

Last updated 7 days ago

This guide explains how to connect a domain or subdomain to your account so you can use a custom URL for your web pages.

💡TIP: To set up your dedicated email sending domain, go to in this article

We’ll walk you through two methods:

  • The automatic method

  • The manual method

💡TIP: The steps for the automatic method and the manual method are the same. You just have more manual steps in the... manual method 😅

A little vocabulary

  • Domain: Your website’s name (for example, “my-site.com”).

  • Subdomain: An extension of your main domain (for example, "blog.my-site.com").

  • Hosting provider: A service provider that hosts your website’s content on servers (e.g., Hostinger, Bluehost, Hostgator, Ionos, or CrocoClick).

  • Registrar: A provider that allows you to register a domain name (e.g., GoDaddy, Namecheap, Google Domains).

💡TIP: Most "hosting providers" are also "registrars." For example, CrocoClick allows you to host your web pages (hosting role), but we also have a partnership with Cloudflare that lets you purchase a domain name directly through CrocoClick (registrar role)

  • DNS (Domain Name System): A system that translates domain names into IP addresses.

  • A Record: A DNS record that points a domain name to a specific IP address.

  • CNAME Record: A DNS record that points a domain to another domain.

Method #1: Automatic Connection with Domain Connect (GoDaddy, Cloudflare, Ionos, or Google Domains)

Domain Connect greatly simplifies the domain linking process.

This one-click feature eliminates the need for manual DNS record adjustments, making domain management easier, whether for a primary domain or a subdomain.

Important:

  • Domain Connect is only used to connect domains, not to host them.

  • This feature is available only for domains registered with GoDaddy, Cloudflare, Ionos, or Google Domains.

  • If you use Cloudflare, make sure the proxy is disabled for automatically generated DNS records (check this if you encounter any issues)

  • You must first purchase a domain name (on Crococlick or elsewhere) before you can use this feature

What is Domain Connect?

  • Domain Connect lets you easily link your domains to various online services (such as GoDaddy or Cloudflare) without having to manually configure DNS settings.

  • This saves you time and reduces the risk of errors.

How to Use Domain Connect

  1. Log in to your account and go to Settings > Domains.

  2. Click Add a Domain.

  3. Enter your main domain or subdomain (for example, "go.my-site.com").

  4. Click Continue.

  5. If your domain is with GoDaddy, Cloudflare, or Google Domains, click Authorize to start the DNS update.

  6. Follow the instructions on your domain provider’s portal to complete the authorization.

  7. Close the provider tab and return to the Domain Connect interface to finalize the connection.

If your domain provider isn't supported, you can add the DNS records manually by proceeding to Method 2

Method #2: Manually Adding a Domain

For providers not supported by Domain Connect (such as Namecheap, Hostgator, etc.), you can manually add the DNS records.

In this case, follow the same steps as for the automatic method.

💡TIP: As a reminder, here’s a summary of the steps:

  1. Go to Settings > Domains and click Add a new domain

  2. Enter your domain (for example, "www.mywebsite.com").

  3. Click Add a record manually.

CrocoClick will then ask you to manually add DNS records. Here are the steps:

  1. CrocoClick displays the DNS records to add

  2. Open your registrar's website

  3. Go to the DNS / DNS Zone section

  4. Exactly replicate the records shown

  5. Save and wait for propagation (up to 24 hours)

Create a DNS Record

Follow the instructions to create the required record (CNAME or A). Here are instructions for adding DNS records depending on your registrar:

If you receive an error message, verify that the DNS records are configured correctly with no typos.

Verify the Connection

Once the domain is added, you can test the connection. Note that DNS changes can take up to 24 hours to propagate.

FAQ

I connected the domain, but I still get a 404 error...

Make sure you don’t have multiple records for the same domain, as this could cause conflicts.

Specifically, this means checking that there isn’t another A or CNAME record with the same name/host

For example, if you have connected the subdomain "go.my-site.com," you would normally have:

  • ...added a CNAME

  • ...with the name/host "go"

  • ...and "sites.ludicrous.cloud" as the target

You must then check to see if you have another CNAME or A record with the hostname "go"

Additionally, some hosting providers like Hostinger automatically create a website when you purchase a domain from them. If this is the case, delete the default site or use a subdomain.

I can't figure out how to create a subdomain on my registrar...

Actually, you don’t need to “create” a subdomain. You simply need to enter the subdomain name you want to use in CrocoClick (e.g., “test.mysuperdomain.com”) and follow the instructions for adding the CNAME record.

Once connected, all your CrocoClick pages will use your subdomain ("test.mysuperdomain.com" in our example).

There’s no limit on subdomains, so you can create as many as you want

Perfect.
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