Schedules allow you to manage user availability across all CrocoClick calendars in one place.

By configuring times once and applying them everywhere, you save time, reduce errors, and ensure a consistent booking experience.

What is a Schedule?

Schedules are shared availability templates that combine:

• Weekly working hours

• Specific date exceptions

• And individual staff time zones

Instead of editing each calendar individually, you can attach a Schedule to multiple calendars for centralized, simple, and consistent management.

💡 Note: Schedules and Custom Schedules are different.

• A Schedule is managed centrally.

• A Custom Schedule is specific to a single calendar and can only be managed within that calendar.

Key benefits

• ✅ Manage all availability from one place—no need to edit each calendar manually.

• ✅ Reuse the same Schedule across multiple calendars or services.

• ✅ Provides new users with a ready-to-use default schedule.

• ✅ Create custom schedules for specific needs.

• ✅ Automatically migrate old settings — no loss or interruption.

Each user can have multiple schedules.
Each calendar can only have one schedule per user at a time.

How to access Schedules

• From your CrocoClick account, go to Calendars > Calendar Settings > My Availability (or Settings > Calendars > My Availability).

How to use the Schedule feature

Select a user

Choose the team member whose availability you want to manage from the "User" drop-down menu.

Create a new Schedule

1. Click on Create a schedule

2. Give it a name (e.g., "Consultations," "Demos," "In-person")

3. Configure:

   • Weekly working hours

   • Time zone

   • Date exceptions (unavailability or special availability)

4. Use the Active on menu to choose which calendars this schedule applies to

5. Save

Modify a Schedule

From the list of schedules, several actions are possible:

• 📌 Set as default: automatically applied to any new user added to a calendar.

• ✏️ Rename: change the name for clarity.

• 📄 Duplicate: creates a variant of an existing schedule.

• 🗑️ Delete: only if the schedule is no longer active on any calendar.

Modify a schedule from a calendar

You can also manage schedules directly from a calendar:

1. Go to Calendars > Calendar Settings > Edit > Availability Tab

2. Choose to:

   • Use another existing schedule, or

   • Create a custom schedule for this calendar

⚙️ Any changes made to a central schedule are automatically applied to all calendars linked to it.

Custom schedules (specific to a calendar)

Custom schedules:

• Only apply to a single calendar

• Have their own hours, time zone, and exceptions

• Are created directly from the Availability tab of a calendar

👉 To create one:

1. Open the calendar

2. Go to Availability > Select the member > Edit > Customize for this calendar only

These schedules do not appear in the global list.
They are only visible and editable in their original calendar.

Transition from old calendars

When updating to the Schedules system:

• CrocoClick automatically creates a customized schedule for each old calendar

• Nothing changes for existing reservations

• You can then replace them with reusable schedules whenever you want

FAQ (Frequently Asked Questions)

Q: What happens to my old availability settings?

🟢 They have been automatically migrated to personalized schedules. No action is required.

Q: Can I use the same schedule for a "Round Robin" calendar?

🟢 Yes, simply select this schedule for each user in the group.

Q: Do date exceptions apply to all calendars linked to this schedule?

🟢 Yes. If you want an exception specific to a single calendar, create a custom schedule.

Q: Is there a limit to the number of schedules?

🟢 No, you can create as many as you need.

Q: How can I avoid double bookings?

🟢 If several calendars use the same schedule, CrocoClick automatically blocks slots that are already taken.

Q: Does modifying a schedule cancel appointments that have already been made?

🟢 No, only future availability is updated.

Q: How does the time zone work?

🟢 The schedule respects the time zone of the staff member. The booking interface automatically converts according to the visitor's time zone.

Q: Can schedules be imported via API?

🔴 Not yet. For the moment, management is only possible from the interface.