This article details the complete pricing structure of the CrocoClick telephone system.

You will find all costs related to phone numbers, SMS/MMS, voice calls, operator fees, and advanced services.

💡 Important note: Our telephone rates are synchronized with those of our providers, and all costs indicated in this article are for informational purposes only, as our providers may change their pricing.

However, we strive to keep the cost tables as accurate as possible in the event of changes.

All prices are in USD as this is the currency used for CrocoClick credits.

1. Renting a phone number

Numbers are billed monthly according to their type and the country from which you are taking your number.

The availability of numbers depends on the regulations of the country and your company's address.

For example, you can only have a local French number if your company is based in France.

Conversely, it is possible to obtain a US toll-free number regardless of your country of origin.

Similarly, prices vary greatly, ranging from $2.88/month for a local French number to $62.50/month for a local Belgian number.

For example:

2. Sending SMS messages

SMS pricing depends on the number of segments sent, the sender's country, and the recipient's country. The longer the SMS, the more segments there are.

Here are some indicative rates:

Here are some other examples for specific countries:

💡 These rates apply to both local and toll-free numbers.

3. Voice Calls

Voice calls are billed by the minute, depending on the country and type of call.

US and Canada (local calls)

France (local calls)

Belgium (local calls)

Call durations are rounded up to the nearest minute.

4. Telephone Intelligence

This module combines three functions that are activated together:

If you enable this option for calls outside the US, you will only be charged for validating the numbers called.

To enable this option, go to Settings > Phone Numbers > Additional Settings > Phone Intelligence

5. Additional Options

FAQ

Am I charged if an SMS fails to send?

Yes, as soon as a delivery attempt is made, the message is billed. This is why it is often more advantageous to activate phone number verification beforehand.

Why am I being charged for storage when I haven't recorded anything recently?

Old stored recordings continue to be billed.
You can enable automatic deletion of old recordings in:
Paramètres → Téléphone → Appels → Suppression automatique des enregistrements.

Can I record calls?

Yes! Simply enable recording in Number Settings → Voice Calls. Recordings can then be listened to from the "Conversations" tab.

Can I create a transcript of calls?

CrocoClick automatically transcribes each recorded call using an internal AI service. Billing: $0.060/min. You will receive a complete transcript of the conversation, which is useful for customer support, sales, or team training.

To take advantage of this option, make sure that call recording is enabled.

Can I use AI to make or receive calls?

With Crococlick, you can! You can connect voice AI agents that can:

• automatically call your prospects,

• answer incoming calls,

• qualify leads, schedule appointments, or trigger automations.

Go to CrocoClick AI in the left sidebar to access this feature.