Want your customers to book their appointments hassle-free? Welcome to the Services tab.

The Services tab allows you to create services that can be booked online so that your customers can easily purchase and schedule their own appointments.

You can manage variations (duration, price), offer additional options (add-ons) to increase the value of the order, and control available resources (rooms, equipment, etc.).

In short, it's an improved version of Calendars, tailored for businesses that sell services online.

What is a Service?

A Service in CrocoClick is simply your offer:

• a coaching session,

• a massage,

• a yoga class,

• etc.

Each service can be enhanced with:

• Variations → e.g., 30 min, 60 min, 90 min

• Add-ons → e.g., VIP supplement, premium kit, oil massage

• Resources → e.g., meeting room, hairdressing chair, workstation

You define who delivers the service (your team members, if you have a team ^^), its price, duration, and all its conditions.

Key benefits

Creating your services in CrocoClick gives you access to the following features:

• Variations → multiple options within a single service

• Add-ons → automatic upsells at the time of booking

• Resources → no double booking of rooms or equipment

• Processing time & buffers → allow for margins before/after appointments

• Staff & Availability → assign the right person at the right time

• Categories → organize your public page clearly

• Private services → hide a service and share it only with a direct link

• Payments & deposits → collect payment immediately or only a deposit

Go to the "Services" tab

1. Go to Settings

2. Click on Calendars

3. Open the Services tab

There you will find:

• A list of all your services (name, duration, price, staff)

• Categories (left column)

• Quick actions: edit, duplicate, delete, share

• A View booking page button (as your customers will see it)

Create and manage categories

• Click on + New category to add one

• Use the ⋮ three dots to edit or delete

• Drag and drop categories → the order will be displayed as is on your public page

What you can add to your Services

In the service editor (⋮ > Edit), you can manage:

• Details → duration, staff, variations, buffers, price, deposit, etc.

• Add-ons (additional services) → additional options related to the service

• Resources → rooms, necessary equipment

Variations

Variations allow you to offer several options for the same service.
Rather than creating three different services (e.g., 30-min massage, 60-min massage, 90-min massage), you can group them under a single service with multiple choices.

Each variation can have:

• A name (e.g., "Introductory Session" or "Premium Package")

• A duration (e.g., 30 min, 1 hr, 1 hr 30 min)

• A specific price

• A customized processing time or buffer

👉 Result: your booking page remains clear and simple, your customers can directly choose the package that suits them, and you can keep your schedule perfectly organized.

Add-ons (additional services)

Add-ons are the cherry on top 🐊

These are additional options offered to customers at the time of booking. Examples: complimentary drink, extended session, premium package, upgrade to premium massage oil, etc.

• They are displayed as checkboxes on the booking page

• Their price and duration are added automatically

• You can also create add-ons that are only visible internally (to your staff)

Resources

Resources represent items shared between several departments (rooms, workstations, machines, etc.).

For each one, you define:

• Its location (by site)

• Its capacity (maximum number of people)

👉 Result: no more scheduling conflicts or double bookings.

Create a new Department (step by step)

1. Click on + New Service

2. Fill in the basic details → image, name, color, category, description, staff, duration

3. Add advanced settings → processing time, buffers

4. Configure payment → fixed or variable price, deposit, payment on site or online, etc.

5. Add your variations → e.g., 30 min, 1 hour, 90 min

6. Click Save and check with View the booking page

Best practices

• Always assign staff, otherwise your service will not be bookable (staff can be limited to "you" if you are a solopreneur 😎)

• Organize your services into clear categories

• Use Add-ons to boost the average value

• Activate Resources to manage... your resources (totally optional: if you do online coaching, you probably don't need to add resources)

FAQ

Can I hide a service from the public?

Yes, check Private Service. Only the direct link allows you to book it.

Do categories change the display in my service menu?

Yes, they structure the order and grouping on the public page.

What is the difference between processing time and buffer?

• Processing = part of the appointment (e.g., rest time)

• Buffer = margin before/after (e.g., preparation, cleaning)