Yext is an incredibly powerful SEO tool that allows you to improve your online visibility.

It creates backlinks and ensures that your business's vital information (address, opening hours, phone numbers, etc.) is consistent across more than 70 of the world's most reputable sites.

This article guides you through how to get the most out of this feature, resolve common issues, and effectively connect your social media accounts.

1. Introduction to Yext and Its Benefits

With CrocoClick, you can use Yext to boost your SEO and visibility.

Unbeatable Pricing:

If you purchase Yext Premium directly from Yext, it would cost you $999/year with an annual commitment (approximately $19 per week).

The CrocoClick team has negotiated an exceptional rate for you: $49/month with a minimum commitment of only 3 months, compared to 12 months directly from Yext.

Fast Optimization:

To quickly get more organic inbound messages and improve your SEO, combine your Yext listings with our Google My Business chat widget.

Key Benefits of Yext:

• Lowest possible pricing for Yext – Set at $49/month

• Shortest minimum commitment period – Minimum 3-month commitment

• SEO boost – Creates backlinks and ensures your information is consistent across more than 70 reputable sites

• Boost your visibility – You are present on numerous sites and directories, increasing your visibility to potential customers

2. Best Practices for Effective Yext Listings

Maximize the value of your listings by following these tips:

• Log in to Yext: Use your login credentials to access your Yext account.

• Optimize Your Account: Once logged in, go to the home page and view the "Optimize Your Account" card.

  • Follow all the recommended steps to optimize your profile.

  • Verify that all your information (address, phone number, email, etc.) is accurate and complete.

• Regular Updates: Update your data regularly to take full advantage of Online Listings and improve your SEO.

By applying these best practices, you ensure that your listings benefit from maximum visibility and optimal SEO impact.

3. Troubleshooting Common Problems

Sometimes your listings may not work as expected. Here are a few scenarios and their solutions:

Listings in "In-review"

• Problem: Your listings display an "in-review" message.

• Possible cause: Yext has detected a duplicate (same address, phone number, or email).

• Solution:

  • Contactlocationconflict@yext.com to claim your listing.

  • Yext requires confirmation that you want to replace the old listing with the new one.

  • Note: If this fails, a refund will be issued, and you can then consider migrating to the new listing.

Listings with the message "Cancelled"

• Problem: Your listings display a "Cancelled" message.

• Possible cause: A contractual conflict with a previous provider is preventing the listing from migrating.

• Solution:

  • Contact uslocationconflict@yext.comto explore all options.

  • If no solution can be found, CrocoClick support can assist you in obtaining a refund.

Incorrect or Processing Listings

• Problem: Your listings appear to be incorrect or remain in processing (displaying "waiting on customer/partner" or "processing").

• Possible cause: Errors in the submitted data (incomplete address, PO Box used, invalid number/email).

• Solution:

  • Log in to Yext and go to the "Manage Listing" section (available to users with the necessary rights).

  • Correct the incorrect information (address, email, etc.) and save.

  • Your listings will be resynchronized and should go live within a few hours.

Procedure for Correcting an Incorrect Listing

1. Access the Listing:

   • From CrocoClick, click on "Reputation" then "Listings."

   • Click on the "Manage Listing" button (visible to users with the necessary rights).

2. Log in to Yext:

   • A pop-up will display your login details (username and password).

   • Copy the password and click on "Go To Yext Login."

   • The Yext login page will open in a new tab. Log in with your credentials.

3. Edit Information:

   • Once logged in, go to Knowledge Graph → Entities and select the correct entity.

   • Correct any incorrect fields (address, email, etc.) and click "Save."

   • Your corrections will be synchronized and the listing will go live after a few hours.

Connecting Your Social Networks and GMB Accounts

Integrating your social media accounts with your Yext listings strengthens your online presence.

Connecting Social Media

• Step 1: Log in to Yext and click "Social Media" in the left-hand menu.

• Step 2: Add the required information for:

  • Facebook (your page URL)

  • Instagram (your handle)

  • Twitter (your handle)

Connecting GMB and Facebook Accounts

• Prerequisite: Make sure you are added as an administrator on your Google My Business (GMB) and Facebook pages.

• Step 1: Verify that you have administrative rights to these pages.

• Step 2: Log in to Yext and go to the "Home" page.

• Step 3: In the "Optimize Your Account" card, you will see options to connect your GMB and Facebook accounts.

• Note: This connection is only possible if you have administrative rights.

FAQ – Yext Listings

Why do my listings show as "in review"?

This means that a duplicate has been detected for the same address, phone number, or email. In this case, contactlocationconflict@yext.com to claim your listing.

What should I do if a listing shows "Cancelled"?

This indicates a contractual conflict with a former provider. Contactlocationconflict@yext.com or CrocoClick support to explore options or obtain a refund.

Why do my listings appear incorrect or remain pending?

Often, this is due to errors in the data submitted (incomplete address, PO Box used, invalid number/email). Log in to Yext via the "Manage Listing" section to correct these errors.

How do I connect your social media and GMB accounts?

Log in to Yext, go to the "Social Media" section to add your URLs and handles, and make sure you have administrative rights to your GMB and Facebook pages via the "Optimize Your Account" option.

Conclusion

By applying these best practices and following troubleshooting procedures, you can maximize the effectiveness of your Yext listings.

Regularly optimizing your data and connecting your social media accounts allows you to improve your online visibility and ensure a seamless experience.

What's more, thanks to our partnership with CrocoClick, you can benefit from a Yext offer at an unbeatable price of $49/month with a minimum commitment of 3 months, providing you with a quick and economical solution to boost your SEO and visibility.

If you have any further questions or need assistance, please don't hesitate to contact CrocoClick support or consult our dedicated FAQ.