To ensure optimal display and avoid errors when importing files, here is the complete list of media types supported by CrocoClick and their size limits, organized by feature.

1. Funnels

When you add an Image element to a funnel (Sites > Funnel Builder), the Media Library supports:

2. Social Planner

Images

Videos

3. Direct access to the Media Library

From Sites > Media Library or Settings > Media Library, all of the above formats are supported with the same size limits:

• Videos: 4 GB

• Documents: 100 MB

• Audio: 100 MB

• Images: 100 MB

4. Allowed file types (Media Library)

5. Other supported downloads

Course videos (Training)

Same formats as standard videos, max size 5 GB.

Additional files

All file types are accepted via "Add Files" under each course, max size 50 MB.

6. Forms & Surveys

File fields allow respondents to upload any format (see section 4) in your forms and surveys. Files are visible in submissions or directly attached to contacts.

Conclusion

Understanding the media formats and size limits in CrocoClick ensures a smooth experience when importing your images, videos, documents, or audio files. If you have any questions or need additional assistance, visit our Help Center or contact CrocoClick Support.