Connecting Stripe to CrocoClick allows you to accept payments (cards, wallets, direct debits depending on the country), manage invoices, and use payment pages (checkout/order forms) in your funnels and automations.

This integration makes CrocoClick the engine of your sales, while Stripe manages payment collection and compliance.

Prerequisites

Before you begin, make sure you have:

• An active Stripe account (ideally verified).

• Administrator access to your CrocoClick account.

• A clear understanding of your needs:

  • One-time payment or subscription

  • Currencies used

  • Desired payment methods (card, SEPA, wallets, etc.)

Step 1: connect Stripe

1. In CrocoClick, go to Payments (or Payments & Billing).

2. Open the Integrations tab (or Payment Providers).

3. Select Stripe and click Connect.

4. Follow the Stripe connection:

   • Via OAuth (most common)

   • Or by entering the API keys if your configuration requires it.

Once the connection is complete, Stripe will appear as Connected with a Manage button.

Step 2: Choose Test or Live mode

Stripe offers two distinct environments.

• Test mode
  To test your payment pages without actually collecting payments.

• Live mode
  To collect real payments.

In CrocoClick:

• Make sure you are using the correct mode (if a selector is available).

• Only activate the payment methods you need in the relevant mode.

Good practice: validate everything in Test mode before switching to Live mode.

Step 3: activate payment methods

In the Stripe management screen, you can generally:

• Enable or disable payment methods (card, SEPA, etc., depending on the country).

• Select the relevant channel or space if you manage multiple entities.

The methods available depend on your country, your Stripe account, and its configuration.

Step 4: Create your products and checkouts

Depending on how you use CrocoClick, you can:

• Create products and prices:

  • One-time payment

  • Subscription

• Create a payment page (checkout/order form).

• Integrate payment into:

  • A sales funnel

  • An offer

  • A calendar

  • Post-event automation

CrocoClick then takes care of orchestrating access, tags, and post-payment journeys.

Verify payment receipt

After configuration, perform a complete test:

1. Make a payment in Test mode.

2. Verify:

   • The creation of the payment

   • The association with the contact

   • The execution of post-payment automations:

     • Tags

     • Access

     • Welcome email

     • Creation of "Paid" opportunity

     • Internal notifications

Only go live after full validation.

Best practices

Separate testing and going live

• Do not mix live pages with test automations.

• Perform a final comprehensive test before going live.

Plan for automated post-payment

Examples of useful actions:

• Send the invoice or receipt

• Grant access to a product or training

• Notify the team

• Create or update a "Paid" opportunity

Troubleshooting

The payment appears in Stripe but not in CrocoClick

• Check that Stripe is connected to the correct CrocoClick space.

• Check the mode used (Test vs. Live).

• Verify that the payment page (checkout/order form) is properly connected to Stripe.

Currency not available

• Check the currencies enabled in Stripe.

• If you use multiple currencies, make sure your Stripe configuration supports this.

Payment declined or 3D Secure

• Some payment methods require customer authentication (3D Secure).

• Test with multiple cards.

• Check your Stripe settings (Radar, anti-fraud rules, etc.).

Advanced best practices

• Centralize your business logic in CrocoClick.

• Let Stripe manage security and payment compliance.

• Document your payment flows if several people are involved.

• Test each new offer before putting it into production.